And that's the problem. Somewhere in the past few decades, along with an almost universal trend toward faith in market forces and the deification of management gurus, education has taken on the trappings of corporate culture. School and university administrators, along with some faculty, now communicate in businesspeak. The first time it struck me was when I started teaching at a university, almost 20 years ago. One of the deans stood up in a faculty meeting and announced, with a straight face: "We deliver an educational product on a cost-effective...

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